Frequently Asked Questions
Find answers to common questions about PDFHaven's secure, privacy-first PDF processing tools. Can't find what you're looking for? Contact our support team.
Security & Privacy
Your files are completely secure because all PDF processing happens entirely in your browser. Your documents never leave your device, are not uploaded to any servers, and are not transmitted over the internet. This client-side processing ensures maximum privacy and security.
No, we never store, access, or have any contact with your documents. All processing occurs locally in your browser using JavaScript. Once you close the browser tab or refresh the page, all traces of your files are automatically cleared from memory.
Absolutely not. Since processing is client-side, your sensitive information never leaves your device. We have no servers that receive your files, no databases that store your data, and no way to access your documents. Your privacy is guaranteed by design.
Yes, PDFHaven is inherently GDPR compliant because we don't collect, store, or process any personal data. Since your files never leave your device, there's no personal data for us to handle, making compliance automatic.
Features & Usage
PDFHaven offers a comprehensive suite of PDF tools including: merging multiple PDFs, compressing files to reduce size, converting images to PDF, flattening PDF forms, adding watermarks, and converting PDF pages to images. All tools work entirely in your browser.
Since processing happens locally in your browser, the main limitation is your device's available memory (RAM). Most documents process without issues, but very large files (100MB+) may require more memory. We recommend having at least 4GB of available RAM for large files.
Yes! Our merge tool allows you to combine multiple PDFs, and our images-to-PDF converter can handle multiple images. However, each tool processes files sequentially to ensure stability and prevent browser crashes.
No installation required! PDFHaven works entirely in your web browser. Simply visit our website and start using the tools immediately. We support all modern browsers including Chrome, Firefox, Safari, and Edge.
Technical Support
PDFHaven works on all modern browsers including Google Chrome, Mozilla Firefox, Safari, Microsoft Edge, and Opera. We recommend using the latest version of your browser for the best experience and security.
Processing speed depends on your device's CPU and available memory. Larger files naturally take more time. For better performance, close unnecessary browser tabs, ensure you have sufficient RAM available, and consider using a faster device for very large files.
First, try refreshing the page and ensuring you're using a supported browser. Check that JavaScript is enabled. If problems persist, try clearing your browser cache or using a different browser. Contact our support team if issues continue.
Currently, PDFHaven requires an internet connection to load the application initially. However, once loaded, the processing happens locally. We're working on offline capabilities for future releases.
Pricing & Usage
Yes! PDFHaven is completely free for both personal and commercial use. There are no hidden fees, subscription requirements, or usage limits. We believe privacy-first tools should be accessible to everyone.
Absolutely! PDFHaven is free for commercial use. Whether you're a small business, enterprise, or freelancer, you can use our tools without any licensing fees or restrictions.
Our core PDF processing tools will always remain free. We may introduce premium features in the future (like advanced automation or enterprise integrations), but the fundamental privacy-first PDF tools will continue to be free forever.
We use ethical advertising and may offer optional premium features in the future. Our low operational costs (thanks to client-side processing) allow us to provide the core service for free while maintaining sustainability.
Still Need Help?
Can't find the answer you're looking for? Our support team is here to help. We typically respond within 24-48 hours.
Quick Tips for Best Experience
Use Modern Browsers
Chrome, Firefox, Safari, or Edge for optimal performance
Ensure Sufficient RAM
Close unnecessary tabs for large file processing
Enable JavaScript
Required for client-side PDF processing
Clear Cache if Issues
Refresh browser cache for troubleshooting